Shipments and returns

Your sample shipment

Samples are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail with tracking and drop-off without signature. .

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Bespoke Order: goods that are made or cut to your non-standard specification, for example; specific size, shape, colour or design. Because the goods are made to your specification they are unique to your requirements they cannot be offered for general resale. We will accept returns but may only be able to offer you scrap or remnant value